CuteWebs

Policies

Refund and Cancellation Policy

Last updated: 4 November 2026

Digital delivery

CuteWebs products are digital. Your page is created straight after your payment is confirmed and appears in your account under Purchased, with its link. Nothing is shipped.

Cancellation

Because the page is created right after payment, an order cannot be cancelled once it is paid.

When we refund

Email us at cutewebss@gmail.com within 7 days of the payment if:

  • you were charged and the page does not open;
  • the page was delivered with an error caused by us; or
  • the same order was charged twice.

We will fix it or refund the full amount, whichever you prefer.

When we usually do not refund

If the page was delivered and works as described and you simply changed your mind. You can still write to us and we will look at it fairly.

Payment deducted but order not marked paid

This is normally confirmed automatically within a few minutes. You can also open the order in your order history and press Check payment status. If it still shows unpaid, email us at cutewebss@gmail.com with the payment ID shown by Razorpay, and we will complete the order or refund you.

How refunds are paid

Approved refunds go back to the original payment method. Banks usually take about 5 to 7 working days, depending on the bank.

How to ask

Email us at cutewebss@gmail.com with your account email, the order or payment ID, and a short description of what happened.

Contact

Questions about this page, or anything else? Email us at cutewebss@gmail.com.